Terms of Service

Last updated: 10/9/2025

1. Acceptance of Terms

By accessing and using Retenify's services, you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

Retenify provides an AI-powered customer retention platform that helps SaaS companies predict churn, automate retention workflows, and maximize revenue.

3. User Accounts

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate and complete information
  • Notifying us of any unauthorized use

4. Acceptable Use

You agree not to:

  • Use the service for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service
  • Upload malicious code or content
  • Violate any applicable laws or regulations

5. Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law.

6. Data Ownership

You retain ownership of your data. We process your data solely to provide our services as outlined in our Privacy Policy.

7. Limitation of Liability

Retenify shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.

8. Termination

Either party may terminate this agreement at any time. Upon termination, your access to the service will cease immediately.

9. Contact Information

For questions about these Terms of Service, contact us at:

Email: hello@retenify.in

Phone: +91 8592011325

Address: Seaport - Airport Rd, Thrikkakara, Kakkanad, Kochi, Kerala 682021